JOB DESCRIPTION
Reporting to the Regional Director, Middle East, the Senior Supply Chain Advisor is a Professional (P4) technical leadership role responsible for leading high-impact advisory engagements across the region. The role supports humanitarian and development actors to improve supply chain effectiveness, resilience, governance, compliance, and service delivery in complex operating environments.
The Senior Supply Chain Advisor leads multiple engagements in parallel and shapes how HELP delivers supply chain advisory work in the region. This includes scoping, diagnostic design, methodology selection, facilitation plans, and the quality of client-facing deliverables. The role is accountable for ensuring recommendations translate into partner adoption and measurable change, including practical implementation pathways and follow-up support.
A core element of the role is to bridge humanitarian, commercial, and academic expertise. You translate proven supply chain practices and research into solutions that are feasible in constrained settings, and you strengthen partners to sustain improved ways of working.
This is an individual contributor role with technical leadership responsibilities. It does not include formal line management, performance appraisals, disciplinary authority, or budget signatory responsibility.
RESPONSIBILITIES
Senior Supply Chain Advisory and System Design
- Lead end-to-end advisory engagements: scoping, diagnostics, analysis, recommendations, implementation planning, and follow-up.
- Deliver diagnostics aligned with Evaluate, including maturity assessments, performance analysis, process mapping, and risk and control reviews.
- Design fit-for-purpose systems and operating models across planning, procurement, warehousing, inventory, transport, last-mile distribution, and reverse logistics.
- Define methodologies and facilitation plans that balance analytical depth with time, security, and operational constraints.
- Strengthen governance and control environments, including SOPs, delegation and approvals, compliance frameworks, audit readiness, and supplier risk management.
- Improve performance management through KPI frameworks, dashboards, service-level improvement plans, and continuous improvement routines.
- Translate relevant commercial practices and academic evidence into humanitarian-ready approaches and communicate trade-offs clearly.
- Ensure outputs are evidence-based, actionable, and sequenced for adoption, with clear ownership and resourcing implications.
- Produce and finalise high-quality deliverables: diagnostic reports, roadmaps, senior briefings, toolkits, and implementation support materials.
Capacity Strengthening and Talent Development
- Deliver capacity strengthening aligned with Empower, including training, coaching, on-the-job support, and facilitated problem-solving.
- Facilitate multi-stakeholder workshops that drive alignment, decision-making, and commitment to implementation.
- Coach and technically guide Advisors and Analysts assigned to engagements through structured review cycles and feedback.
- Build partner ownership by transferring practical tools and templates and supporting institutionalization of improved practices.
- Navigate resistance and constraints using collaborative change approaches that enable sustained implementation.
Networking, Advocacy, and Thought Leadership
- Build long-term advisory relationships with senior partners and position HELP as a trusted supply chain advisory actor in the Middle East.
- Identify emerging needs and opportunities and contribute to the development of a strong engagement pipeline.
- Represent HELP in relevant working groups, coordination platforms, conferences, and sector forums.
- Contribute to thought leadership aligned with Envision, including learning briefs, evidence summaries, case studies, and practical guidance.
- Maintain and evolve the regional supply chain advisory toolkit, templates, and case studies, and curate learning into HELP’s knowledge repository.
Governance, Quality, and Compliance
- Apply HELP technical standards across engagements, including peer review, defensible evidence trails, and reproducibility expectations.
- Ensure data integrity, confidentiality, and ethical handling of partner information with secure documentation practices.
- Identify technical, delivery, and adoption risks, document mitigations, and escalate structural or reputational risks to the Regional Director.
Decision Rights and Operational Levers
- Select diagnostic methods, analytical tools, and facilitation approaches appropriate to each engagement context.
- Approve technical deliverables and senior briefings before partner submission, ensuring clarity, accuracy, and usability.
- Decide on prioritization, sequencing, and depth within the agreed scope and timelines, and manage expectations on what analysis can and cannot deliver.
- Escalate major constraints and structural risks with options and recommendations.